1. Introduction
At newledger.sg, we are committed to protecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, store, protect, and disclose your personal data when you access and use our accounting software-as-a-service platform (the "Service") available through (newledger.sg).
By using the Service, you consent to the practices outlined in this Policy. If you do not agree with this Policy, you should not use the Service.
2. Information We Collect
To provide and improve our Service, we collect the following types of data:
- Personal Information:
- Name: We collect your name to personalize your experience and communicate with you effectively.
- Email Address: Used for login, notifications, and communications.
- Company Name and Details: Required for generating transaction documents and managing your business account.
- Usage Data:
- Features Accessed, Usage Times, IP Address, and Device Details to optimize and secure the Service.
- Transactional Data:
- Payment History and Subscription Details (we do not store credit card data).
- Invoices and Receipts generated and stored for business compliance.
- Cookies and Tracking Technologies:
Used to enhance experience, analyze usage, and personalize services. You can manage preferences in your browser settings.
We do not sell personal data. Third-party analytics services may be used to improve the platform.
3. How We Use Your Information
- Service Delivery: Access, payments, subscription management
- Support: To assist with inquiries and provide help
- Improvement: Service optimization and development
- Marketing (with consent): Promotions, emails (opt-out anytime)
- Legal Compliance: Meet regulatory obligations and resolve disputes
4. Legal Basis for Processing
- Contractual Necessity: To provide services you request
- Legitimate Interests: To secure and improve the platform
- Consent: Especially for marketing or optional features
- Legal Obligation: For regulatory compliance
5. Sharing of Your Information
- Service Providers: Payment gateways, infrastructure, and support services
- Business Transfers: Mergers, acquisitions, or restructuring
- Legal Compliance: When required by authorities or law
6. International Data Transfers
Your data may be transferred outside of your country, including to the United States or other regions. We implement safeguards like Standard Contractual Clauses to ensure your data remains protected in accordance with GDPR and PDPA standards.
7. Data Security
We use encryption, access control, and regular audits to safeguard your data. While we do our best to secure your information, no method is 100% secure. You are also responsible for protecting your credentials.
8. Data Retention
We retain data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer period is required by law. Upon account deletion or request, your data will be removed in accordance with applicable legal obligations.
9. Your Rights (GDPR / PDPA)
- Access: View the personal data we hold about you
- Correction: Update or correct inaccurate data
- Deletion: Request to delete your personal data
- Restriction: Limit processing in specific circumstances
- Portability: Request data in a portable format
- Objection: Object to processing based on legitimate interests
To exercise your rights, contact us at contact@newledger.sg. We will respond in accordance with GDPR and PDPA timelines.
10. Children's Privacy
The Service is not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If such data is discovered, it will be promptly deleted.
11. Cookies
We use cookies and similar technologies to enhance functionality:
- Essential: Core site functionality
- Performance: Analyze usage anonymously
- Functionality: Remember preferences (e.g., language)
- Targeting: Deliver relevant marketing (with consent)
You can manage cookies via your browser settings. Disabling certain cookies may affect usability.
12. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notification. Your continued use of the Service implies acceptance of the updated policy.
13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes shall be subject to the jurisdiction of the courts of Singapore.
14. Language
This Privacy Policy is provided in English. If it is translated into other languages, the English version shall prevail in the event of any inconsistency.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
- Email: contact@newledger.sg
- Registered Address: Nexara Global Pte. Ltd., 68 Circular Road, #02-01, Singapore, 049422